Privacy Policy
We take security and privacy with the utmost
regard. Following is the information about the policies and procedures of KEEARA
FASHION. and the collection, usage, disclosure, and dissemination of
information. By visiting this Website you agree to be bound by the terms and
conditions of this Privacy Policy. If you do not agree please do not use or
access our website. By use of the Website, you expressly consent to our use and
disclosure of your personal information in accordance with this Privacy Policy.
Our privacy policy is subject to change at any time without notice. To make
sure you are aware of any changes, please review this policy periodically. We
receive information about you from various sources, including but not limited
to: (i) if you register for the site and the offerings, through your user
account on the offerings (your “Account”); (ii) your use of the offerings
generally; and (iii) from third-party websites and services. When you use the
offerings, you are consenting to the collection, transfer, manipulation,
storage, disclosure, and other uses of your information as described in this
Privacy Policy. This Privacy Policy covers the treatment of personally
identifiable information (“Personal Information”) gathered when you are using
or accessing the Offerings.
Scope of Privacy Policy
This Privacy Policy does not apply to the
practices of third parties that we do not own or control, including but not
limited to any third-party websites, services, and applications (“Third Party
Services”) that you elect to access through the offerings or to individuals
that we do not manage or employ. We take an effort in selecting and
facilitating access to service providers with high privacy and security
standards. However, we cannot take responsibility for third party service
providers. We urge you to carefully review the privacy policies of any Third
Party Services you access.
Information Collection
We collect information to enable us to provide a
safe, personalized, and optimized experience to our users. It helps us improve
and update the offerings for the users. We only collect information that we
consider necessary to achieve this purpose. You can browse the website
anonymously without revealing your identity or any personal information about
yourself. Once you give us your personal information, you are not anonymous to
us. Where possible, we indicate which fields are required and which fields are
optional. You always have the option to not provide information by choosing not
to use a particular service or feature on the website. On the usage of our website
whether by logging in or simply surfing, we may collect behavioral information.
We use this information to analyze users' demographics, interests, and behavior
to better understand, protect and serve our users at aggregate levels. This
information may include the URL from which the user was directed (whether this
URL is on our website or not), the URL which the user leaves for (whether this
URL is on our website or not), computer browser information, and the IP
address. We use “cookies” for data collection. The information collected is
used to analyze the effectiveness of the website features, webpage flow, and
experience. Cookies also allow users to enter the password less frequently
during a session. You may choose to disable the cookies and still use the
website. This may limit certain useful features on the site. We do not control
third-party cookies or similar elements on some pages of the website. We may
collect different types of information on website usage. We collect information
on buying behavior on purchases being made on the website. We also collect
additional information, such as a billing address, a credit/debit card number,
a credit/debit card expiration date, and/ or other payment instrument details
and tracking information from cheques or money orders on transactions. We also
collect information from discussions and message boards or feedback. We may
retain this information as necessary to resolve disputes, provide customer
support and troubleshoot problems as permitted by law. We may also collect
information from personal correspondence such as letters and emails sent to us.
We collect personally identifiable information (email address, name, phone
number, credit card/debit card / other payment instrument details, etc.) from
you when you set up a free account with us. While you can browse some sections
of our website without being a registered member, certain activities (such as
placing an order) do require registration. We do use your contact information
to send you offers based on your previous orders and your interests.
Account Information
When you create an Account, you will provide
information that could be Personal Information, such as your username,
password, and email address. You acknowledge that this information may be
personal to you, and by creating an account on the website and providing
Personal Information to us, you allow others, including us, to identify you and
therefore may not be anonymous. We may use your contact information to send you
information about our offerings, but only rarely when we feel such information
is important. You may unsubscribe from these messages through your Account
settings, although we, regardless, reserve the right to contact you when we
believe it is necessary, such as for account recovery purposes. Usage of
certain features on the website may require registration and sharing of
information such as email address, name, phone number, credit card/debit card /
other payment instrument details, etc. If you choose to buy products / services
from the website, we collect information about your buying behavior. If you
transact with us, we collect some additional information, such as a billing
address, a credit/debit card number, a credit/debit card expiration date, and/
or other payment instrument details and tracking information from cheques or
money orders. If you choose to post messages on our message boards, chat rooms,
or other message areas or leave feedback, we will collect that information you
provide to us. We retain this information as necessary to resolve disputes,
provide customer support and troubleshoot problems as permitted by law. If you
send us personal correspondence, such as emails or letters, or if other users
or third parties send us correspondence about your activities or postings on
the Website, we may collect such information into a file specific to you.
Use of demographic and profile data
We use your personal information to resolve
disputes; troubleshoot problems; help promote a safe service; collect money;
measure consumer interest in our products and services, inform you about online
and offline offers, products, services, and updates; customize your experience;
detect and protect us against error, fraud, and other criminal activity;
enforce our terms and conditions; and as otherwise described to you at the time
of collection. We will occasionally ask you to complete optional online
surveys. These surveys may ask you for contact information and demographic
information (like pin code, age, education, or income). We use this data to tailor
your experience at our website, providing you with content that we think you
might be interested in and displaying the content according to your
preferences.
Sharing of personal information
We may share personal information with our other
corporate entities and affiliates to help detect and prevent identity theft,
fraud, and other potentially illegal acts; correlate related or multiple
accounts to prevent abuse of our services, and facilitate joint or co-branded
services that you request where such services are provided by more than one
corporate entity. Those entities and affiliates may not market to you as a
result of such sharing unless you are explicitly opt-in. We may disclose
personal information if required to do so by law or in the good faith belief
that such disclosure is reasonably necessary to respond to subpoenas, court
orders, or another legal process. We may disclose personal information to law
enforcement offices, third party rights owners, or others in the good faith
belief that such disclosure is reasonably necessary to: (i) enforce our Terms
or Privacy Policy; (ii) respond to claims that an advertisement, posting or
other content violates the rights of a third party; or (iii) protect the
rights, property or personal safety of our users or the general public. We may
use third party service providers to provide website and application
development, hosting, maintenance, backup, storage, payment processing,
analysis and other services for us, which may require them to access or use
information about you. If a service provider needs to access information about
you to perform services on our behalf, they do so under close instruction from
us, including policies and procedures designed to protect your information. All
of our service providers and partners agree to strict confidentiality
obligations.
Links to Other Sites
Our website links to other websites that may
collect personally identifiable information about you. KEEARA FASHION is not
responsible for the privacy practices or the content of those linked websites.
Access or Control your Information: You have been provided with tools to manage
your information. You have the right to access, rectify, update or delete the
information that you provide to us by contacting ______. Steps taken by us to
secure your Information: We follow generally accepted industry standards to
protect the personal information submitted to us. All your information, not
just the sensitive information mentioned above, is restricted in our offices.
Only employees who need the information to perform a specific job are granted
access to personally identifiable information. If you have any questions about
the security at our website, please email us on the email id mentioned below.
While we implement safeguards designed to protect your information, no security
system is impenetrable and due to the inherent nature of the internet, we
cannot guarantee that data, during transmission through the internet or while
stored on our systems or otherwise in our care, is absolutely safe from intrusion
by others. When our registration/order process asks you to enter sensitive
information (such as a credit card number), such information is encrypted and
is protected with the best encryption software in the industry. Information
kept by us: We keep your personal information only as long as you use our
service and also as permitted/required by applicable law. In practice, we
delete or anonymize your information upon deletion of your account, unless the
same is required for to comply with legal obligations, fraud prevention, take
actions we deem necessary to protect the integrity of our Website and App or
our users, to resolve disputes, to enforce our agreements, to support business
operations, and to continue to develop and improve our services. We retain
information for better services, and we only use the information to analyze
about the use of our services, not to specifically analyze personal
characteristics about you.
Your Consent
By using the website and/ or by providing your
information, you consent to the collection and use of the information you
disclose on the website in accordance with this Privacy Policy, including but
not limited to Your consent for sharing your information as per this privacy
policy. If we decide to change our privacy policy, we will post those changes
on this page so that you are always aware of what information we collect, how
we use it, and under what circumstances we disclose it.
Grievance Officer
In accordance with Information Technology Act
2000 and rules made thereunder, the name and contact details of the Grievance
Officer are provided below: KEEARA FASHION Kh.no 10/18 , Block; A Street No. 20
Kamal Pur Kamal Vihar Burari Delhi Phone: 7217647695 Email: CustomerSupport@Keeara
fashion.in Time: Mon to Fri (9AM to 6PM)
Questions?
Please contact us with any questions regarding
this statement.
Shipping & Payment Policy
We endeavour to dispatch all products ordered
within 48 hours after the order has been placed and accepted by us. You will be
given an indication of the expected delivery time when you place your order
online. KEEARA FASHION insures each order through transit up until it is
delivered to you or is collected. You need to sign a confirmation of receipt of
the products when the products are collected and by doing so, you accept the
responsibility for the products ordered from that moment on. If the recipient
or collector is not the original purchaser, or in case of delivery of a gift,
then you accept this signature as evidence of delivery and fulfillment of your order.
DELIVERY CHARGES(based on selection) All
domestic orders are delivered for free of charge
ADDITIONAL CHARGES There are no additional
charges. The total payable amount is indicated on the individual items.
DELIVERY TIME This may vary depending on the
delivery location and services of our logistics partner. However, we endeavour
to deliver orders within 4 to 7 Business days (excludes public holidays)
DELIVERY AREAS We deliver PAN India, For further
information please call us on 7217647695 10 AM to 5 PM, Monday to Saturday on
business days (excludes public holidays) or write to us at Support@Keearafashion.com
PAYMENT MODE You can pay by Cash on Delivery
(COD), Online through Internet banking, Visa, MasterCard, American Express,
Maestro, Debit cards, IMPS